Last Updated: May 5, 2026
Northview Telecom Advisors (“Northview,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.northview-it.com, contact us, request a quote or assessment, purchase services, sign documents electronically, or otherwise interact with us.
This Privacy Policy applies to our website and general business interactions. Specific services, agreements, order forms, or third-party platforms may include additional terms.
1. Information We Collect
We may collect information that you provide directly to us, including your name, company name, job title, email address, phone number, billing information, service address, shipping address, account details, message content, quote requests, form submissions, signed documents, and other information you choose to provide.
We may also collect technical and usage information automatically, including IP address, browser type, device information, operating system, referring pages, pages viewed, dates and times of visits, approximate location derived from IP address, cookie identifiers, form interaction data, and similar website analytics information.
If you become a customer, we may collect information necessary to provide services, including site contact information, service location, network requirements, equipment details, support requests, billing records, service usage records, and communications with our team.
2. How We Use Information
We use information to operate our website, respond to inquiries, provide quotes and assessments, process orders, prepare agreements, deliver services, configure and support customer accounts, communicate with customers and prospects, send service-related notices, manage billing, improve our website and services, protect against fraud or misuse, comply with legal obligations, and enforce our agreements.
We may use contact information to follow up on requests, provide sales communications, send service updates, and share information about Northview services. You may opt out of marketing communications at any time, but we may still send transactional, account, billing, support, or legal notices.
3. Forms, CRM, Email, and Sales Tools
When you submit a website form or contact us, your information may be routed through WordPress, Contact Form 7, email delivery tools, CRM systems, sales automation tools, and related service providers used by Northview to respond to inquiries and manage customer relationships.
These providers may process information on our behalf for purposes such as lead management, email delivery, quote follow-up, customer support, and account administration.
4. Electronic Signatures and Agreements
If we send you an agreement for electronic signature, we and our e-signature provider may collect and store information such as signer name, email address, company name, signature, initials, date/time stamps, IP address, authentication data, signed documents, audit trail, and related transaction records.
We use this information to document consent, verify execution of agreements, maintain business records, and enforce our agreements.
5. Payments and Billing
If you make a payment or purchase services, payment information may be processed by third-party payment processors or billing platforms. Northview does not intend to store full payment card numbers on its website. Payment processors may collect and process payment information according to their own privacy and security practices.
We may maintain invoices, payment status, transaction history, billing contacts, tax information, and related account records.
6. Cookies, Analytics, and Advertising
Our website may use cookies, pixels, analytics tools, advertising tags, and similar technologies to operate the site, remember preferences, analyze traffic, measure advertising performance, improve content, and understand visitor behavior.
Third-party platforms such as analytics providers, advertising networks, search engines, social networks, hosting providers, and security tools may collect information through these technologies. You can control cookies through your browser settings, but disabling cookies may affect website functionality.
7. How We Share Information
We do not sell personal information in the traditional sense. We may share information with service providers, vendors, contractors, carriers, payment processors, CRM providers, e-signature providers, hosting providers, analytics providers, advertising platforms, professional advisors, and other parties that help us operate our business and provide services.
We may also disclose information when required by law, subpoena, court order, legal process, government request, to protect rights, safety, property, or security, to enforce agreements, to prevent fraud or abuse, or in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal and tax obligations, resolve disputes, enforce agreements, and protect our rights.
Signed agreements, invoices, service records, support records, and audit trails may be retained for longer periods where needed for legal, accounting, compliance, or business purposes.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, network, email system, or storage system is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.
10. Your Privacy Choices
You may contact us to request access, correction, deletion, or a copy of personal information we maintain about you, subject to legal, contractual, security, and operational limitations.
You may opt out of marketing emails by using the unsubscribe link where available or contacting us. You may also adjust browser settings to limit cookies and tracking technologies.
11. California Privacy Notice
If you are a California resident, you may have rights under California privacy laws, subject to applicable exceptions. These may include the right to know what personal information we collect, use, disclose, or share; the right to request deletion or correction; the right to opt out of certain sharing; and the right not to be discriminated against for exercising privacy rights.
To submit a California privacy request, contact us using the information below. We may need to verify your identity before responding.
12. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will take appropriate steps.
13. Third-Party Links
Our website may link to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites or services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted means you acknowledge the updated policy.
15. Contact Us
Questions or privacy requests may be directed to Northview Telecom Advisors.
Email: support@northview-it.com
Phone: 909-710-7288
Address: 417 S Associated Rd Ste 116, Brea, CA 92821
Website: https://www.northview-it.com