With all sorts of new communication technologies gaining popularity, Unified communications is the term used to bring all of those different platforms in onto the same playing field creating better efficiency and flow. An ideal unified communications solution, for example, would allow one person to IM, call, video conference, collaborate with partners, and much more from a computer, smartphone, tablet, or whatever mobility medium he or she wishes to use, all in real-time.
Technologies Involved in Unified Communication Solutions
A great Solution Provider will be able to integrate any combination or all of the following into one package whether its a single site or multi-site setup:
- Instant Messaging
- Video Conferencing
- Audio Conferencing
- Desktop Sharing
- Individuals Real Time Availability
- Customer Relationship Management Software (CRM)
- Accounting systems
- Resource Planning Systems
- And Much More!